Bellabaci’s Privacy Statement has been created because we respect your privacy and take the protection of personal information very seriously. This policy explains how we, Bellabaci, process and protect your personal information.
1. Personal Information We Collect
While using this website, we may collect your personal information, or you may provide it to us (for example, by enquiring or becoming a customer). This may include your name, email address, home or work address, or telephone number.
There is also information about your computer hardware and software that is automatically collected by Bellabaci when you browse our store. This includes your IP address (your computer’s internet protocol address), browser type, domain names, access times, and referring website addresses. This data helps us operate the service, maintain quality, and provide general statistics regarding the use of the Bellabaci website.
Please keep in mind that if you directly disclose personally identifiable or sensitive information through Bellabaci’s public comment boards, this information may be collected and used by others.
2. How We Use Your Personal Information
We may use your personal information to:
Respond to your enquiries.
Verify your identity.
Provide you with our products and services.
Improve our service by analysing usage trends.
Send you updates on the latest in wellness and skincare.
Send you marketing material (including electronic communications) related to other offerings that may interest you. You can unsubscribe at any time, after which we will not send you marketing communications.
3. Disclosure of Personal Information
We will not disclose your personal information to anyone except as outlined in this policy.
We may disclose your personal information:
If required by law or if you violate our Terms of Service.
To suppliers, affiliates, partners, or agents in order to provide you with our services.
To employees of Bellabaci who require it to deliver services to you. These employees are aware of their confidentiality obligations and are contractually bound to maintain confidentiality.
In all other situations, we will not disclose your personal information without notifying you and giving you the opportunity to object.
4. Cookies
Cookies store information from your browser but cannot access data on your hard drive. They are text files stored on your device (computer, mobile phone, tablet, etc.) by a website’s server and cannot transfer viruses or access other files.
Cookies help us enhance your experience and improve interactivity with the website. You can configure your browser to notify you when cookies are used or to reject them, although this may limit certain website functions.
Examples:
If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last for one year.
If you have an account, we set temporary cookies to test if your browser accepts cookies.
Login cookies last for two days (or two weeks if “Remember Me” is selected).
Editing or publishing an article saves a cookie identifying the post ID, which expires after one day.
5. Payment
We use trusted payment gateways (such as PayFast) to process payments securely. Credit card details are used only for payment processing and are deleted once payment is completed.
All payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council. These requirements ensure the secure handling of credit card information by our website and its service providers.
When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) created from your email address may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.
7. Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract this data from uploaded images.
8. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited those websites directly. These sites may collect data, use cookies, and track your interaction with the embedded content.
9. Links
Links on our store may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
10. Security of Personal Information
Bellabaci takes reasonable steps to ensure the security of our website and your personal data. You can access and update your information at any time to keep it accurate.
You are also responsible for maintaining the confidentiality of any passwords or accounts used on the Bellabaci website.
11. Data Retention
For registered users, we store personal information provided in their user profiles. All users can see, edit, or delete their personal information at any time (except usernames). Website administrators can also view and edit that information.
Comments and their metadata are retained indefinitely for moderation and recognition of follow-up comments.
12. Your Rights
If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You may also request deletion of your personal data, except where we are legally required to retain it for administrative, legal, or security purposes.
13. Changes to This Policy
We may modify this Privacy Policy at any time. Updates take effect immediately upon posting on the website. If material changes are made, we will notify you here, so you are aware of what information we collect, how we use it, and when it may be disclosed.
14. Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact us at info@bellabaci.com or through your nearest Bellabaci office below:
Bellabaci South Africa
Unit D8 Spearhead Business Park CNR Freedom Way and Montague Drive Montague Gardens, Cape Town, 7441 📞 +27 21 510 0766 📧 info@bellabaci.com
Bellabaci Europe
9 Quinta da Bemposta Lagoa, 8400-701, Portugal 📞 +351 914 228 375 📧 info@bellabaci.com
Bellabaci North America
Universal Companies, Inc. 18260 Oak Park Drive Abingdon, VA 24210, USA 📞 +1 833 432 7300 📧 info@bellabaci.com
